Refund policy
Version 0.1 (draft outline) - effective date not set. Previous versions
Draft outline for counsel. Not the binding text. This page is published with the paid plans (FABLE-045 step 46) and read by the payment provider's review before that.
1. The trial
If kept: Plus for 14 days, started from inside the application, no card taken. [trial: owner to confirm]
2. Monthly and annual plans
What each period covers; what happens at renewal; prices [D3].
3. Withdrawal rights
The EU and UK withdrawal right and how the merchant of record handles it. [D1]
4. Refunds outside the withdrawal right
Counsel's policy.
5. Your data when you downgrade
Labels, not dead ends: records above a plan's limits are marked, never removed, and nothing that lets you correct, void or apply an approved change is locked.
6. How to ask
From the application's billing page, or by email to [email protected] [step 02].